Carpe Diem Beds is committed to ensuring digital accessibility for people with disabilities. We follow relevant accessibility standards to ensure our services are inclusive to all.

1. Conformance Status.
We aim to conform to WCAG 2.1 Level AA, as referenced by the harmonised European standard EN 301 549, which supports compliance with the European Accessibility Act (EAA). This website is currently partially compliant with WCAG 2.1 Level AA. We are actively working to address identified accessibility issues.

2. Content that may not yet fully meet accessibility requirements.
The content listed below may not yet fully meet accessibility requirements for the following reasons:

Colour Contrast: Some text and graphical elements may not yet meet the minimum contrast ratio of 4.5:1.

Keyboard Navigation: Certain interactive features, such as product configuration tools, are currently under review and being improved for keyboard-only use.

Alternative Text: Some images in our product catalogue may lack descriptive alternative text for screen reader users.

Form Labelling: Some input fields in the checkout or contact forms may lack clear programmatic labels. We are working to improve these labels to support assistive technology.

Document Accessibility: Certain PDF documents or manuals published before June 28, 2025, may not be fully accessible.

3. Assessment Method
Carpe Diem Beds assessed the accessibility of this website through a combination of internal review, automated testing tools, and manual checks. The most recent assessment was conducted in OCT 2025.

4. Feedback and Contact Information
We welcome your feedback on the accessibility of our website. We aim to respond as promptly as possible, typically within 3–5 business days.

E-mail: peter.sturm@hildinganders.com.

5. Formal Complaints (Enforcement Procedure)
If you are not satisfied with our response to your feedback, you may contact the relevant national supervisory authority in the Member State where you reside. For visitors in the United Kingdom, this is Central Digital and Data Office (CDDO) – Please note: The UK is not subject to the EAA, but follows the Equality Act 2010 and PSBAR for public sites.

6. Ongoing Improvements
We have initiated a remediation program to address identified accessibility barriers. Improvements are being prioritised and implemented on an ongoing basis.